Appeals Tribunal

Australian Capital Territory

ACT Civil and Administrative Appeals Tribunal

If you want to appeal a decision by the Registrar of Community Housing, the ACT Civil and Administrative Appeals Tribunal (ACAT) will hear the appeal. Generally that can occur if you are still not satisfied after an internal review process.

ACAT can be contacted on:

Phone: (02) 62071740
Fax: (02) 62054855
Postal Address: GPO Box 370, CANBERRA, ACT 2601
Email: tribunal@act.gov.au
Website: www.acat.act.gov.au
ACAT is located at: ACT Civil and Administrative Tribunal
ACT Health Building
Level 4, 1 Moore Street
Canberra City ACT

 

New South Wales

NSW Civil and Administrative Tribunal
Administrative and Equal Opportunity Division

The work of the Administrative and Equal Opportunity Division within NCAT includes the review of administrative decisions made by NSW Government agencies.

If you do not agree with a decision made by a NSW government agency you may be able to get the decision reviewed by NCAT. This includes decisions made by the Registrar of Community Housing.

Generally, you have to ask the original decision maker (the government department or agency) to review the decision before coming to NCAT. This is called an internal review. You must write to the government department to request an internal review within 28 days of being told of the decision.

If you do not agree with the internal review decision or you have not received a response from the government agency to your request for an internal review within 21 days, you may apply to NCAT to have the decision reviewed.

NCAT can be contacted on:

Business Hours: Monday to Friday 9.00am to 4.30pm
Phone: 1300 006228 or 1300 00NCAT
Address: NCAT Principal Registry
Level 9, John Maddison Tower
86-90 Goulburn Street
Sydney NSW 2000

 

Queensland

Housing Appeals and Reviews Unit

The Housing Appeals and Review Unit (HARU) is responsible for managing the review of reviewable decisions under the Housing Act 2003 on behalf of the Chief Executive. If you want to appeal a decision by the Registrar under the National Law, then HARU will hear the appeal. Generally this will occur if you are still not satisfied after an internal review process.

Appeals are to be submitted using the prescribed form, to HARU at:

Department of Housing and Public Works

Housing Appeals and Review Unit

GPO Box 2457, Brisbane, QLD, 4001 Tel: 1300 364 560

Email: Corporate.HARU@hpw.qld.gov.au

Web: www.hpw.qld.gov.au

Further appeal details and the prescribed form can be found at:

www.hpw.qld.gov.au/aboutus/Complaints/AppealingHousingServicesDecision/Pages/Appealing-housing-service-decisions-(Housing-service-providers).aspx 

 

South Australia

External Appeal: Housing Appeal Panel

If you are unhappy with a decision made by the South Australian Registrar under the National Law, you can choose to appeal the decision through the South Australian Civil and Administrative Tribunal (SACAT).

Generally this will need to occur within 14 days from the outcome of the internal appeal decision.

To make an application for an external appeal, please visit the SACAT website.

SACAT can be contacted on:

Phone: 1800 723 767
Email: sacat@sacat.sa.gov.au
Address: Adelaide CBD
Level 4, 100 Pirie Street
Adelaide SA 5000
Postal Address: Deputy Registrar, Administrative and Disciplinary Stream
SACAT
GPO Box 2361
Adelaide SA 5001

 

Tasmania

The Magistrates Court of Tasmania
Administrative Appeals Division

The Magistrates Court (Administrative Appeals Division) Act 2001 consolidates approximately 50 separate Acts and Regulations that in some way have a right of review or appeal to a Magistrate with regard to administrative decisions (or lack of/refusal to make a decision). This includes appealable decisions made by the Tasmanian Registrar of Community Housing under the Community Housing Providers National Law (Tasmania) Act 2013.

The relevant appeal period for the purposes of the Community Housing Providers National Law (Tasmania) is 21 days.

If an application is filed, the court writes to the decision maker and requests that entity to fulfil their obligations under section 21 of the Magistrates Court (Administrative Appeal Division) Act 2001. This requires the decision makers to file any documents they have used in arriving at their decision. Once these documents are received, the matter is set down for Preliminary Conference.
A filing fee of $87.60 applies on lodgement of the application.

For additional information about the procedure and form that apply in the Magistrates Court (Administrative Appeals Division) see Practice Direction 1/2002.

Contacting the Magistrates Court:

Hobart Magistrates Court

Address: 23 - 25 Liverpool Street Hobart Tasmania   7000
Postal: GPO Box 354 Hobart Tasmania   7001
Telephone: Civil Division 03 6233 3623
Fax: Civil Division 03 6233 5068

Burnie Magistrates Court

Address: 38 Alexander Street Burnie  Tasmania   7320
Postal: PO Box 690 Burnie  Tasmania   7320
Telephone: 03 6477 7140
Fax: 03 6434 6227

Devonport Magistrates Court

Address: 8 Griffith Street Devonport Tasmania   7310
Postal: PO Box 208 Devonport Tasmania   7310
Telephone: 03 6478 4353
Fax: 03 6421 7881

Launceston Magistrates Court

Address: 73 Charles Street Launceston Tasmania 7250
Postal: PO Box 551 Launceston  Tasmania   7250
Telephone: 03 6777 2945
Fax: 03 6331 1538
Email: registrylmc@justice.tas.gov.au