What information do we collect?

When you look at the pages on NRSCH website, our computers automatically record information that identifies, for each page accessed:

  • the IP (Internet Protocol) address of the machine which has accessed it; 
  • your top-level domain name (for example .com, .gov, .au, .uk etc.); 
  • the address of your server; 
  • the date and time of your visit to the site; 
  • the pages accessed and documents downloaded; 
  • the previous site visited; and 
  • the type of browser and operating system you have used.

How do we use the information collected?

The information collected during each visit is aggregated with similar logged information and published in reports in order for NRSCH to identify patterns of usage of the site. This will assist us in improving our site and the services offered on it.

What exceptions are there to this rule?

NRSCH will collect, use and disclose more extensive information than stated above in the following circumstances:

  • unauthorised attempts to access files which are not published NRSCH pages; 
  • unauthorised tampering or interference with files published on the NRSCH site; 
  • unauthorised attempts to index the contents of the NRSCH site by other sites; 
  • attempts to intercept messages of other users of the NRSCH site; 
  • communications which are defamatory, abusive, vilify individuals or groups or which give rise to a suspicion that an offence is being committed; and 
  • attempts to otherwise compromise the security of the web server, breach the laws of the State of New South Wales or Commonwealth of Australia, or interfere with the enjoyment of the NRSCH site by other users.

NRSCH reserves the right to make disclosures to relevant authorities where the use of NRSCH site raises a suspicion that an offence is being, or has been, committed.

In the event of an investigation, NRSCH will provide access to data to any law enforcement agency that may exercise a warrant to inspect our logs.

Is the information stored securely?

Yes. Information collected is stored in an appropriately secure format and held by NRSCH for archival purposes. When the information is no longer required for the purposes for which it was collected it is deleted.

Who else has access to information within NRSCH?

NRSCH captures this information on its own computers. Access to the raw data is restricted to a limited number of officers in NRSCH for the purpose of analysis and to report on the success of NRSCH in meeting its communication and access objectives.

Staff may disclose an individual's personal information in joint meetings with other agencies where a Service Agreement, Memorandum of Understanding or similar document is in place and the 'Privacy Act' or 'Code' permits the disclosure, or when seeking the professional opinion of another staff member. However, they will withhold personal information that is not relevant to the matter being discussed.

Will this policy be updated over time?

Due to the developing nature of privacy principles for online communication, this policy may be modified or expanded in light of new developments or issues that may arise from time to time.